Borna Foods
The Brief
Borna Foods, a vibrant and innovative British company, is renowned for their premium range of ethically sourced nuts and award-winning non-dairy milks and butters. After experiencing positive business growth, they approached us with a clear goal:
- Reach the right customers
- Ensure customer satisfaction
- Increase profitability
With an increasing number of consumers opting for non-dairy products, Borna needed a website that resonated with their target audience, delivered excellent customer satisfaction, and showcased the high quality of their products.
The Process
We embarked on a comprehensive overhaul of Borna’s existing website to meet their objectives:
New Website Structure:
We developed a fresh site architecture based on recent customer research, ensuring easy navigation for both wholesale stockists and online shoppers.
Complete Redesign:
The Borna brand was revitalised online with a new design, incorporating live photography and dynamic graphics. This engaging approach reflected Borna’s playful yet high-quality brand identity and their commitment to sustainability.
Enhanced Features:
New site features were introduced, including a stockist page, blogs, and a recipe section, all designed to add value to the customer experience.
New eCommerce Shop:
We built a new eCommerce platform from scratch, focusing on ease of use and high-quality customer service. To foster brand loyalty, we also created subscription options for regular customers.
Services Provided
Website redesign
Photography and graphics integration
New feature implementation (stockist page, blogs, recipes)
eCommerce platform development
Subscription service creation
Paid Meta Advertising
In Summary
We’re thrilled to have helped Borna Foods launch their new website. Early feedback from customer focus groups has been overwhelmingly positive, with users loving the new look and functionality. The revamped site now perfectly reflects Borna’s dedication to quality and customer satisfaction, positioning them strongly in the growing non-dairy market.
